Refund Policy

At Sajeevan Life Private Limited, we strive to provide the best quality organic products and customer service. If you need to cancel your order after it has been dispatched, please contact us at organicsajeevan@gmail.com and kindly include your order details in the email.

1. Order Cancellation & Refund Process

• Order Cancellations:
  • If a customer wants to cancel an order that has already been dispatched, they need to send an email to organicsajeevan@gmail.com with their order details.
  • The support team will then review the cancellation request.
  • After review, the team will inform the customer about whether the order qualifies for a refund and guide them through the next steps.
• Eligibility:
  • Only order cancellations made after dispatch are considered.
  • After a cancellation request is submitted, the team will review the order status and the company’s refund guidelines.
  • Refunds are only processed if the cancellation is approved, based on these criteria.
• Refund Method:
  • If a cancellation is approved, the refund will be sent back to the same payment method that was used for the original purchase.
  • The processing time for your refund may vary depending on how quickly your bank or payment provider completes the transaction, usually within a few business days.
• Communication:
  • When requesting a cancellation or refund, it is essential that you provide complete order information, including your order number, name, and contact details.
  • Providing full details helps avoid delays and allows the support team to quickly find your order and process your request.

*Important Notes

• Orders may not be eligible for cancellation or refund if already delivered or under certain circumstances outlined by company policy.
• Sajeevan Organic reserves the right to update or modify this refund policy at any time. Any changes will be posted on this page.